Privacy Policy

1. Introduction

Welcome to ReplierAI ("us," "we," or "our"). We operate at https://replierai.com (our "Service").

This Privacy Policy explains how we collect, protect, and use information resulting from your use of our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:

Platform Account Data

If you choose to connect your social media or platform accounts to our Service, we may collect:

We use this data solely to provide our monitoring and response services. We do not share your credentials with third parties.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

3. Use of Data

ReplierAI uses the collected data for various purposes:

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Turkey and choose to provide information to us, please note that we transfer the data, including Personal Data, to Turkey and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ReplierAI will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

We share payment information with Lemonsqueezy, our payment processor, which handles billing for our Service. Lemonsqueezy's use of your information is governed by their privacy policy.

7. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Rights

Depending on your location, you may have rights to:

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at [email protected].

In certain circumstances, you have the following data protection rights:

9. Children's Privacy

ReplierAI is not intended for use by children under 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Payments

We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We use Lemonsqueezy as our payment processor. Your payment data is stored by Lemonsqueezy in accordance with their privacy policy. We do not store or collect your payment card details. That information is provided directly to our third-party payment processors.

11. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and, if the changes are significant, we will provide a more prominent notice.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].


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